Terms of use

Privacy Policy

We at Ametros Learning Inc. (the “Company") are committed to providing a secure experience and maintaining the confidentiality and security of your personal information collected from your visit to our website www.ametroslearning.com (the “Site"). This Privacy Policy was created to explain why we collect particular information, how we use and to whom we disclose that information, and how we will protect your personal privacy within our Site. We reserve the right to change this Privacy Policy at any time, and will post any new Privacy Policy here. By using or navigating around the Site or utilizing any of the services we provide here, you acknowledge that you have read and understand and agree to be bound by this Privacy Policy. If you do not agree to be so bound, do not remain on the Site.

Privacy Policy Effective for Canada

It is the Company’s policy to comply with the privacy legislation within each jurisdiction in which we operate.  Sometimes the privacy legislation and / or an individual’s right to privacy are different from one jurisdiction to another.  This Privacy Policy covers only those activities that are subject to the provisions of Canada’s federal and provincial privacy laws, as applicable.  This Privacy Policy has a limited scope and application.  Consequently, the rights and obligations contained in this Privacy Policy may not be available to all individuals or in all jurisdictions.  If you are unsure if or how this Privacy Policy applies to you, please contact the Company at the link below for more information.

What is Personal Information?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than an individual’s title and business or educational contact information when used or disclosed for the purpose of business or educational communications.

What Personal Information Do We Collect?

We collect and maintain different types of personal information in respect of the individuals with whom we interact.  This includes:

  • Information about your Site navigation and information volunteered by you. For example, when you register to use the Ametros Digital Simulation Platform, you will need to provide your name and email address.
  • Information provided by your educational institution including educational institution, course, section, instructor, term and SIM name; product and service related information concerning the products and services that we provide to you or programs that we offer;business relationship information, including information related to your agreements, preferences, advisors and decision-makers, feed-back and information requested by or provided to you;

As a general rule, the Company collects personal information directly from you.  In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions).  Examples of information that we obtain from a third party are credit and financial information such as the total amount billed to you, your order identification, bank transaction identification, bank approval code, first four and last four numbers of your credit card, type of card and the time and date of the transaction, where applicable.

From time to time, we may utilize the services of third parties in our business and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise.  Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.

Where permitted or required by applicable law or regulatory requirements, we may collect personal information about you without your knowledge or consent.

Our Website

We may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address and what country you are from. We use this information for purposes of traffic analysis and to monitor our website’s performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.


The Site uses “cookie" technology to enhance your online experience by making it easier for you to navigate through our Site or to make a feature work better. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. The cookie allows us to track your visit to the website so that we can better understand your use of our website so that we can customize and tailor the website to better meet your needs. We do not extract information about individual users or their computers during this process. It is not necessary to accept a cookie to navigate the Site.

Consumer Research

We may monitor your use of the Site (such as your session time and click stream data), and use or disclose any such information gathered as part of our evaluation and operation of the Site and the services we make available. We may develop and use, in our sole discretion, consumer research, which may be based on your use of such services. All marketing information shall be subject, in all cases, to compliance with the applicable privacy laws, and other relevant laws and regulations, as the same may be amended from time to time. No personally identifiable information will be shared or is linked to consumer research.

Third Party Links

Ametroslearning.com contains links to other websites, including those of resources and sponsors of the Company, which may be subject to less stringent privacy standards. Selection of an ad banner or link will redirect you off of the Site to a third party website. The Company is not responsible for the privacy practices, policies or actions of the third parties that operate such websites. The Company is not responsible for how such third parties collect, use or disclose your personal information. You should make sure that you read and understand the privacy policies of these sites and direct any concerns regarding any external link to the website administrator or webmaster of that third party website.

How We May Use and Share Your Personal Information

Except for the permitted uses described in this Privacy Policy, we will not use or disclose your personal information. We may use your information for the purposes described in this Privacy Policy, including:

  • to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products and services that have been requested;
  • to deliver, administer and enhance the Company’s products and services that you subscribe to, purchase or use;
  • to communicate with you about the Company’s products and services, subject to your right to opt out at any time; and for other purposes for which you expressly consent.
  • Where permitted or required by applicable law or regulatory requirements, we may use or disclose personal information about you without your knowledge or consent.

Disclosure of Personal Information

We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including with our Service Providers, so that we may operate our business. “Service Providers" are the companies and consultants that we work with to support our operations, who agree not to use or disclose your personal information other than to provide services for us or as required by law. Examples include companies and consultants that provide website software development, payment processing, order fulfillment, information technology and related infrastructure support, customer service, email delivery, credit card processing, legal and financial advice, and auditing. In addition, personal information may be disclosed or transferred to another party during the course of, or completion of, a change in ownership of or the grant of a security interest in, all or a part of the Company or its affiliates through, for example, an asset or share sale, or some other form of business combination, merger or joint venture, provided that such party is bound by appropriate agreements or obligations and required to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise.

Other Disclosure of Personal Information

We may disclose your personal information in special cases if required to do so by law, court order or other government or law enforcement authority or valid legal processes; or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact or bring legal action against someone who may be causing injury to or interfering with the rights or property of the Company, another user or anyone else, where personal information is publicly available, or with your consent.

Your Consent is Important to Us

It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express.  Express consent can be given orally, electronically or in writing.  Implied consent is consent that can reasonably be inferred from your action or inaction.  For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time.

Typically, we will seek your consent at the time that we collect your personal information.  In certain circumstances, your consent may be obtained after collection but prior to our use or disclosure of your personal information.  If we plan to use or disclose your personal information for a purpose not previously identified (either in this Privacy Policy or separately), we will endeavour to advise you of that purpose before such use or disclosure.

You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting the Company using the contact information set out below.  All communications with respect to such withdrawal or variation of consent should be in writing. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products or services to you.

We assume that, unless you advise us otherwise, you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy.

How is Your Personal Information Protected?

The Company will endeavor to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question.  These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.  Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems. The security of your personal information is important to us, please advise the Company immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

Updating Your Personal Information

It is important that the information contained in our records is both accurate and current.  If your personal information happens to change during the course of our relationship, please keep us informed of such changes. In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.

Access Your Personal Information

You can ask to see your personal information.  If you want to review, verify or correct your personal information, please contact the Company at the contact information below.  Please note that any such communication must be in writing. When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you.  We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. In the event we cannot provide you with access to your personal information, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.

Interpretation of this Privacy Policy

This Privacy Policy does not create or confer upon any individual any rights, or impose upon the Company any rights or obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.

Inquiries or Concerns?

For more information, or if you have any concerns about how we manage your personal information, click Contact and fill in the form or send an email to the following address: info@ametroslearning.com.

Last updated: November 14, 2016.